At S. Lester we have been Big Box Specialists for nearly 40 years! We have achieved this success by always putting our customers first. Everything we do is designed to make their lives as easy as possible. That’s why we have always invested in the latest technology and why we’ve always employed experts in the packaging industry. And now we have encapsulated our way of doing business into one clear mission statement –
And here it is:
TO BE A STRATEGIC PARTNER TO OUR CUSTOMERS, ADDING VALUE TO THEIR BUSINESSES BY USING INDUSTRY LEADING EXPERTISE, INNOVATIVE THINKING AND CUTTING-EDGE MANUFACTURING TECHNIQUES TO PROVIDE STATE-OF-THE-ART PACKAGING SOLUTIONS
It’s clear and straightforward, and it summarises how we do business and what our customers can expect from us at S. Lester. Most importantly, it’s what we have always done – it’s just that now it’s written down.
The Importance of our Mission Statement.
This mission statement is what drives us to invest over £3 million pounds into our new TCY Casemaker machine. It’s what makes our bespoke design and sampling studio so important. And it’s what makes the people that work here want to improve every day.
As Billy Hutchinson, our MD says “By writing this mission statement down, what we’ve done is highlight how we’ve always done business. We believe in partnerships. Getting to know our customers businesses inside out. It’s what we’ve always done and it’s what we’ll always continue to do. Having the Mission Statement just helps us to keep focused on delivering excellence”
What It Means for Customers.
If you’re a customer you won’t notice any difference in the level of service you receive, but it’s good to know that behind everything that goes on here at S. Lester, this mission statement is driving us forward.
To discover how we bring this statement to life, click here. If you’d like to watch the time-lapse video of our latest TCY Casemaker being installed click here.